Shipping policy
Royal Furnishers (“we”, “our”, “us”) apne customers ko rugs aur mats safe, secure aur time par deliver karne ke liye committed hai. Yeh Shipping Policy batati hai ki hum orders kaise process, ship aur deliver karte hain.
1. Shipping Locations
Hum poore India mein shipping services provide karte hain. International shipping ya bulk orders ke liye customers humse directly contact kar sakte hain.
2. Order Processing Time
Orders place hone aur confirm hone ke baad 1–3 business days ke andar process kiye jaate hain. Sundays aur public holidays par place hue orders next working day process honge.
3. Delivery Time
Orders ka estimated delivery time 5–10 business days hota hai. Delivery time customer ki location, courier partner aur external factors par depend karta hai.
4. Shipping Charges
Shipping charges, agar applicable honge, order confirmation ke time clearly communicate kiye jaayenge. Heavy, oversized ya bulk orders ke liye additional shipping charges lag sakte hain.
5. Courier & Logistics Partners
Royal Furnishers reliable third-party courier aur logistics partners ke saath kaam karta hai taaki products customer tak safely aur securely pahunch sakein.
6. Order Tracking
Order dispatch hone ke baad, available hone par tracking details customer ke registered email address ya phone number par share ki jaayengi.
7. Delivery Delays
Courier service issues, natural calamities, government regulations, ya galat / incomplete shipping address ki wajah se hone wale delays ke liye Royal Furnishers zimmedaar nahi hoga.
8. Damaged or Missing Products
Agar delivery ke time product damaged, defective ya missing mile, toh customer se request hai ki delivery ke 48 hours ke andar clear images ke saath humein inform karein.
9. Changes to This Policy
Royal Furnishers kisi bhi samay bina prior notice ke apni Shipping Policy update ya modify kar sakta hai. Updated policy website par reflect ki jaayegi.
10. Contact Us
Agar shipping se related koi question ya concern ho, toh humein contact karein:
Royal Furnishers
📧 Email: info@royalfurnishers.in
📞 Phone: +91 8766250454, +91-11-43528990
📍 Address: 65/1, New Rohtak Road, Block 5C, Karol Bagh, New Delhi – 110005, Above SBI Bank